All Marketplace @ iSensei sellers are charged a small transaction fee to cover payment gateway fees by the service providers only when a successfully completed order is made.

How will I be charged?

Transaction fee is calculated as 3% or RM3.00 whichever is higher of the final order amount paid by customer (inclusive of shipping fee), rounded up to 2 decimal places. Marketplace @ iSensei will deduct the transaction fee automatically from the seller’s payout when an order is completed.

Sample Calculation

Buyer Paid Amount comes from :
[Product Selling Price - Total discounts, vouchers, rebates] + [Shipping Fees]
Eg: RM53.00 (product selling price) - RM3.50 (free coucher) + RM5.90 (shipping fees) = RM55.40

Transaction fees: 3% x RM55.40 = RM1.67 [chargeable RM3.00* to seller] *as transaction fee is less than RM3.00

i.) Example (1) Calculation
CALCULATION OF TRANSACTION FEE WITH FREE VOUCHER OR CASHBACK ETC.

Selling Price	RM15.00
(-) Seller Sponsored Voucher or Free Shipping Voucher or 10% Cashback Programme	-RM3.50
Buyer Paid Amount	RM11.50
Buyer Paid Amount (x) Transaction Fee Rate	RM11.50 x 3%
Transaction Fee	RM0.35 [RM3 chargeable to seller]
Total Payable to Seller	RM8.50

T&C :

• Buyer uses Seller’s sponsored voucher RM3.50 off OR
• Buyer uses Free Shipping Voucher OR
• Seller participated in a 10% Cashback Programme.

ii.) Example (2) Calculation
CALCULATION OF TRANSACTION FEE

Selling Price	RM30.00
(+) Shipping Fee Paid by Buyer	RM5.60
Buyer Paid Amount	RM35.60
Buyer Paid Amount (x) Transaction Fee Rate	RM35.60 x 3%
Transaction Fee	RM1.07 [RM3 chargeable to seller]
Total Payable to Seller	RM32.60

T&C :

• Seller participated in a RM5 Free Shipping Programme for purchases more than RM50. (In this case, buyer are not eligible as purchases are less than RM50. So shipping fee is bare by buyer.)